Legal Information
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Legal Information
Product Brand: I Control Me
EU Representative
In compliance with the General Data Protection Regulation (GDPR), our designated EU representative is:
HONSON VENTURES LIMITED
Email: gpsr@honsonventures.com
Address: 3, Gnaftis House, Flat 102, Limassol, Mesa Geitonia, 4003, Cy
If you have inquiries related to data protection or GDPR compliance, please contact our representative using the details above.
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Product Warranty
As per Directive 1999/44/EC, all products sold within the EU and Northern Ireland are covered by a 2-year legal warranty. This warranty ensures that items are free from defects and conform to their descriptions.
Warranty Coverage Includes:
- Manufacturing defects
- Non-conformity with the product description at the time of sale
How to Make a Warranty Claim:
- Contact our customer service team at empowerment@icontrolmellc.com.
- Provide your order number, a description of the issue, and any relevant photos or videos.
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Product Care Instructions
For optimal maintenance of your products, please follow the care instructions provided for each item. For example, for the Weekender Tote Bag:
- Remove all items from the bag before cleaning.
- Pretreat visible stains with a stain remover.
- Mix warm water with a mild laundry detergent.
- Use a terry washcloth or soft-bristle brush to clean the bag.
- Allow the bag to air dry completely.
Note: Following these care instructions will help maintain your product’s quality, but individual results may vary based on usage and conditions.
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Contact Us
For any inquiries about your order or other information, please contact us:
Email: empowerment@icontrolmellc.com
Phone: 504-569-5483
Customer Service Hours: 8:00am to 5pm CST, Monday-Friday
We will respond to your message within one business day.
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